Last updated: October 24, 2026
Every Mready piece is made to order. This page explains how long that takes, how your order reaches you, and what to do if something goes wrong along the way.
1. Order Processing
- Production begins once your payment is confirmed.
- Orders are prepared, quality checked and dispatched within 7 to 12 business days.
- During sales, holidays and other busy periods, preparation can take a little longer.
- Business days are Monday to Friday, excluding public holidays.
2. Shipping Costs
- Shipping is free on every order, within the US and worldwide.
- There is no minimum order value. Free shipping is applied automatically at checkout.
3. Carriers and Delivery Times
- We ship by express courier. Depending on your location, your order travels with DHL, FedEx, UPS, USPS or another trusted delivery partner.
- Once dispatched, most orders arrive within 3 to 7 business days.
- Delivery times are courier estimates and do not include any time your parcel spends in customs.
4. Order Tracking
- You will receive an order confirmation email as soon as you place your order.
- When your order ships, we will email you a tracking number so you can follow it to your door.
5. Your Shipping Address
- Please enter your complete address, including ZIP or postal code, and a phone number the courier can reach you on.
- We cannot be held responsible for delays or failed deliveries caused by an incorrect or incomplete address. If you spot a mistake, email us right away and we will try to correct it before dispatch.
6. Customs, Duties and Taxes
- International orders may be charged import duties, taxes or customs fees by the destination country.
- These charges are not included in our prices and are paid by the customer.
- Customs inspections are outside our control, and we cannot be held responsible for any delays they cause.
7. Damaged, Lost or Delayed Parcels
- If your parcel arrives damaged, email us within 3 business days of delivery with your order number and photos of the outer packaging, the shipping label and the product.
- If tracking shows no movement for an unusually long time, or your parcel shows as delivered but has not arrived, email us. We will open an investigation with the courier and keep you updated.
- For how damaged or incorrect items are resolved, please see our Return & Refund Policy.
8. Contact Us
Questions about your shipment? Email us at faisal7735@gmail.com and include your order number.
